Internship - Business performance & Market analyst - (M/F) - 6 months - Septembe...

Our business, protection. We protect people, property and assets.

Our purpose, Act for Human Progress by protecting what matters.

Does this speak to you? Then come and join 149,000 future colleagues who are committed to our 95 million clients in 50 countries around the world every day.

Your work environment

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices.

The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

AXA is built around diversity and unity, which is why we are committed to promoting collective success through inclusion.

About AXA Emerging Customers:

AXA’s Emerging Customer team leads AXA’s inclusive insurance strategy, which aims at protecting low-to-middle income populations in Asia, Africa and Latin America to help them become the middle class of tomorrow in their country. As an illustration, we develop small ticket (monthly premium of 1-5 euros or sometimes even less) life or health insurance products for farmers, small shopkeepers, migrant workers, etc. 

This initiative is a defined business unit with commercial objectives as well as a social impact mission. As of end-2018, AXA protected over 9.4 million emerging customers in 10 countries.

More concretely, the Emerging Customers team helps local AXA entities design and roll out of their inclusive insurance programs through partnership building (with microfinance companies, mobile network operators, mobile wallets…), customer research, new product development, IT solutions design, operations optimization, impact assessment, etc.

Clients-centricity is not just a buzz word with regards to AXA Emerging Customers: we apply human-centered design methodologies on the ground to tailor new products and services to customer needs leverage technology.

Primary mission

The Emerging Customers team is looking for a profile with strong interest in the financial inclusion space willing to perform a 6-month internship as a business performance and market analyst. The primary mission will be to support the team on tracking business performance across 15 countries, improving current business analytics tools and leading research and market analysis to both deploy inclusive insurance projects and position the team as a thought leader in the space.

Main activities

• Business reporting and performance analysis:
  • Support the Strategy & Performance management team to lead quarterly reporting process: generation of reporting templates, engagement with entities, consolidation of input files, generation of business dashboards and slides, analysis of main trends/gaps over time;
  • Maintain, adapt, and enhance business analytics tools (including VBA coding) under the guidance of the Performance manager and the Data analytics manager;
  • Conduct quantitative analysis of live schemes, to inform product, operational, and customer engagement enhancements.
• Market analysis and business development across markets:
  • Conduct qualitative analysis of distribution channels and prospect partners to support new business generation;
  • Prepare discussion material to present the Emerging Customers offer to potential partners;
  • Market research on potential partners in data and analytics space
• Develop in-depth studies of specific topics relating to the emerging customers space:
  • New financial inclusion ventures which could become distribution channels for AXA;
  • Country-specific or customer segment-specific research.
• Stakeholder outreach and thought leadership:
  • Take part in production of communications materials both external (e.g. position AXA in industry and think tank reports, articles and interviews, etc.) and internal (e.g. team governance, newsletters, etc.).